Chat History

Written by Web Team on . Posted in Development, News

New feature: chat history

chat-history
From now on your agents will be able to see the chat history if a visitor has been chatting before. This way the visitor will not have to tell the story again, and the agent will have a clear idea of what has been discussed in prior chats, at the beginning of the current live chat.

You’ll be able to serve your customers even better!

Read more in Info about the chat request.

 

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