If you’re worried about loosing contact with the visitors when they navigate to another website, even more so when they navigate to an external URL that you sent them in the chat yourself, worry no more: the Push function resolves this, you can keep your visitor in the chat.
A very useful feature for your agents that will save them effort and time, and make them even more efficient and productive in the chats!
Helpdesk and support, the sales department, the customer service department, they will all have these typical ‘default’ sentences and links they use a lot, and they’ll be happy to see them pop up in the chat after typing one single word.
When you take a look at our showcase page, you will see that some of our customers have changed the look of their chat bar: they removed the default ‘cartoon figure’ as some people call it, and replaced it with their own picture or company logo.
Provided you have a good working internet connection you can chat from anywhere you like with your website or Facebook page visitors!
Customers sometimes ask us: My trial has ended but I want to order a plan and keep my settings, how do I do this?
When your trial has ended, and you wish to purchase a Solo or Team Plan, and keep the same settings you had in the trial, there’s no need to order a new Plan, you can simply renew the service you already had.
Read the tutorial Renewal of Services for instructions.
This way you won’t need to enter a new FlexyTalk ID, or enter your settings for the chat widget again in the FlexyTalk control panel, or enter your settings again in your IM Client.
Just renew and make sure there’s funding in your account to keep things active, and you’re done. Ready to connect, chat and care again!